Contact Plinths: Sell & Market Your Art Online
If you have any questions or need assistance, reaching out to us is easy. We provide multiple channels for you to connect, including our contact form, live chat, and direct email options. Choose the method that works best for you, and our team will respond promptly.
For urgent inquiries, we recommend using the live chat feature available on our website. This allows for real-time communication with our support team, ensuring that your questions are addressed quickly and efficiently.
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Click below to email us at info@plinths.com
Frequently Asked Questions
We understand that you may have questions regarding our services, so we’ve compiled a list of frequently asked questions.
If you don’t find the answer you’re looking for in the FAQs, feel free to reach out through our
contact page.
What happens if I cancel my subscription?
If you cancel, your site will go dark at the end of your billing period. We hold on to your website, so if you decide to come back, you can renew your subscription and pick up right where you left off.
Do I get to keep my domain?
Yes. Your domain is yours. If you already have one, we’ll help connect it to your Plinths site. If you’d like a new one, we can help set that up too.
How do your discounts work?
View all our current promotionsWe offer several ways to save on your subscription:
The BuyBack Program: If you are leaving another platform like Squarespace or Wix and still have time left on your hosting plan, we’ll credit that unused time toward your first year with Plinths.
Our Appreciation Program: Teachers, students, veterans, and first responders always receive 10% off.
A Referral Program: Share Plinths with a fellow creative and you both get a discount.
If you qualify for one of our promotions, please reach out to us and we can give you a custom coupon code.
Do you take fees from sold work?
Absolutely not. Any sales made through your site go directly to you.
Should I cancel my Squarespace, Wix, etc.?
Yes. Once your Plinths site is live, you can cancel your old subscription and stop paying for a platform that does not put artists first. And if you still have time left on your hosting plan, our BuyBack Program makes sure that money isn’t wasted. We’ll apply the value of your unused time as a discount on your first year with us.
Will I be able to edit my website myself?
Yes. Your site is designed to be flexible and easy to update. We’ll provide guides to walk you through common changes, and if you ever need help, we’re always here to step in.
How long does it take to launch my site?
Most sites go live within two weeks. The timeline depends on how quickly you provide your content—the sooner you send text, images, and any other materials, the sooner we can get you launched.
What if I need more than just a website?
We offer additional services like branding, photography, and consulting. If you need more support beyond your site, just ask and we’ll find a way to help.
What kind of support do you offer?
We provide ongoing support via email and scheduled calls to help with updates, fixes, or advice. You’ll never be left figuring things out alone.
Our Commitment to Artists
At Plinths, we prioritize the needs of artists and strive to provide a supportive environment for showcasing and selling art. Our platform is designed to empower artists by offering tools and resources that enhance visibility and sales potential.
We regularly update our features based on artist feedback, ensuring that we meet your evolving needs. From marketing tips to sales analytics, our goal is to help you succeed in the competitive art market.
Feedback and Suggestions
Your feedback is invaluable to us. We encourage you to share your thoughts and suggestions on how we can improve our services. Whether it’s about the website experience or specific features, your input helps us enhance our platform for all users.
To submit your feedback, please use the contact form. We review all submissions carefully and consider them in our ongoing efforts to better serve the artistic community.
